4dcheck Privacy Policy — User Information Protection
Your privacy is our top priority. This document explains how 4dcheck collects, uses, stores, and protects your personal information when you use our platform. Please read it carefully to understand your rights as a user.
Last updated: January 2026
Information We Collect from You
When you register and use the 4dcheck platform, we collect various types of information to ensure our services run smoothly and securely. The information collected includes:
Personal Account Information
Your full name, email address, phone number, date of birth, and username as provided during account registration. This information is used to verify your identity and ensure account security.
Device and Browser Information
Device type, operating system, web browser, IP address, and related technical information collected automatically when you access the platform. This data helps us optimise the user experience, particularly for mobile users in Malaysia.
Payment Information in MYR
Payment method details used for MYR deposits and withdrawals, including information linked to eWallets or local internet banking accounts. We do not store full credit or debit card numbers — only the information necessary to process transactions is securely retained.
Platform Usage Data
In-platform activity records including games played, bets placed, session duration, and interactions with platform features. This data is used to improve our services and detect any suspicious activity.
Types of Data Collected
- Account & identity information
- Device & browser data
- MYR payment information
- Platform usage data
- Cookies & tracking data
How Your Information Is Used and How Cookies Work
Purpose of Use of Information
Information we collect from 4dcheck users is used for the following purposes:
- Verifying user identity and securely managing user accounts.
- To process deposit and withdrawal transactions in MYR accurately and promptly.
- Delivering effective and responsive customer support.
- Sending account-related notifications, promotions, and relevant platform updates.
- Detecting and preventing fraud and activities that violate our terms of use.
- To meet legal and regulatory compliance requirements applicable in Malaysia.
Cookies and Tracking Technologies
4dcheck uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device when you visit our website.
The types of cookies we use include:
- Essential Cookies: Required for core platform functions such as login and session security.
- Performance Cookies: Collecting anonymised usage data to help us improve the platform.
- Preference Cookies: Storing your personal preferences such as language selection and interface settings.
How Data Is Stored, Protected and Shared
Data Storage and Security
All personal information collected by 4dcheck is stored on servers protected to high industry security standards. Communication between your browser or app and our servers is secured using SSL (Secure Socket Layer) encryption, ensuring data cannot be intercepted or tampered with in transit.
MYR payment data is handled using systems that comply with recognised payment security standards. We enforce strict access controls — only authorised personnel may access sensitive user data, and all access is logged and monitored.
While we take comprehensive security measures, no system is 100% foolproof. You are also responsible for keeping your own account password secure.
Sharing Information with Third Parties
4dcheck does not sell, rent, or trade users' personal information to any third party for marketing purposes. However, in certain circumstances, information may be shared with:
- Payment service providers: To securely process your MYR deposit and withdrawal transactions.
- Technical service providers: Who assist us in operating and maintaining the platform infrastructure.
- Legal authorities: When required to do so by Malaysian law or a valid court order.
All third parties working with 4dcheck are bound by strict confidentiality agreements and are required to handle user data in accordance with the same protection standards we uphold.
Your Rights as a 4dcheck User
As a 4dcheck platform user, you have certain rights with respect to your personal information. These rights include:
You have the right to request a copy of the personal information we hold about you. Requests can be submitted through our customer support channels.
If any of your information is inaccurate or out of date, you have the right to request a correction. Updates can be made through your account profile settings.
You may request the deletion of your personal data, subject to legal requirements that obligate us to retain certain records for a specified period.
How to contact us regarding privacy matters: Send an email to the 4dcheck support team at [email protected] stating the nature of your request. We will process it within a reasonable timeframe and provide a clear response. You may also refer to the FAQ for quick guidance.
Changes to This Privacy Policy
4dcheck reserves the right to update or amend this Privacy Policy from time to time to reflect changes in data collection practices, new legal requirements, or improvements to our services. Users will be notified of any significant changes via in-platform notifications or their registered email address.
The "Last updated" date at the top of this page will be revised whenever amendments are made. Your continued use of the 4dcheck platform after any changes are published constitutes your acceptance of the revised policy.
We encourage you to review this page periodically to stay informed about how we protect your information. If you have any questions or concerns about this Privacy Policy, the 4dcheck support team is ready to assist you via email at [email protected].
Still Have Questions About Your Privacy?
The 4dcheck team is happy to assist with any questions regarding your data protection. Reach us by email or visit our FAQ page for quick answers.